File a Dispute
If you’ve encountered an issue with your interactions or experience on our website 😕, don’t worry! You can file a dispute. Here’s how:
Option 1: File a Dispute via Google Form
For quicker processing 🏃♀️💨, we recommend filing your dispute through our Google Form. Just fill in the details and we’ll get on it ASAP!
Option 2: File a Dispute via Email
If you prefer, you can send us an email to file your dispute 📧. Please make sure to include the following details to help us resolve your issue efficiently:
- Your Email: The email associated with your account 📩.
- Date of Incident: When did the issue happen? 📅
- Dispute Reason: Tell us why you're filing a dispute (e.g., service not provided, inappropriate behavior, fraudulent activity) 😤.
- Description of the Dispute: A detailed description of your issue, please 📝.
- Content URL (if applicable): If your dispute involves specific content, include the URL 🌐.
- Upload Evidence: Attach relevant evidence (maximum 10 files, 10 MB each) 📸.
- Additional Comments: Any other details you want to share 💬.
Please send your email to helisupport@intima.cloud with the subject line “Dispute” 🔥.
Important Notice
By submitting a dispute, you confirm that the information you provide is accurate and complete. Giving false or misleading info may result in your dispute being rejected 🚫.
Need help? Feel free to reach out to us at helisupport@intima.cloud and we’ll assist you as soon as possible 🧑💻.
Privacy Notice
All information provided during the dispute process is confidential 🔒 and will only be used for resolving your dispute. For more details, check out our Privacy Policy 📑.